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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

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Hugh Sinclair
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Marcia Tucker
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Good overall aerial view of the Bioenergy campus. More detail is shown on subsequent slides.
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In the center of the photo is the Solids Building. On the right side of the building you can see some of the piers that have been constructed that will support the belt filter presses which are key to the dewatering process. On the right side of the photo is the Final Cake Storage Building. The slab is complete and some of the walls are in place.
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This overhead photo, on the bottom right, gives us a good look into the Cake Receiving pit. The walls on this building will be going up this next month.
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Here the Contractor is pouring the slab on the Sidestream Treatment Building. The smaller building in the top right corner of the photo will be the Sidestream Chemical Storage Building
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These are the Anaerobic Digesters. The dome top is being poured.
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This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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Wssc water financial assistance for our neighbors
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CIP Budget hearings for 2021
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CIP Hearing 2021
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Courtney Edmonds