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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

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water quality report cover
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On the bottom left corner is the Cake Storage Building. The floor slab is completed and the walls are going up. This is where the final Class A biosolids product will be stored before it’s trucked off-site. To the right of that is the Solids Dewatering Building with the floor slab almost finished. This month they will be building the pier support structures in this building that will support the dewatering equipment.
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Center of the photo, to the left of the Digesters, is the Cake Receiving Facility. The vault portion of this building is completed and has been backfilled.
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Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
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At the top center of this photo is the foundation for what will be the Gas Storage Bubble, which will be another very distinctive structure.
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Drinking Water Week - Water Fund Participating Restaurants
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Drinking Water Week/Water Fund
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heavily wooded area of the 300 block of Hillsboro Drive in Silver Spring
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Dinesh Bahadursingh
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Hahns Hairston
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Hahns Hairston
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Julianne Montes DeOca