Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Wind Power FAQ

Here are responses to some Frequently Asked Questions regarding wind power and how we use it at WSSC Water.

Published on
Basic page

Procurement FAQs

Get answers to the most frequently asked Procurement questions.

Published on
Basic page

Customer Service FAQs

You have questions, we have answers. Find answers to customer questions we're asked most frequently on this page.  

Published on
Basic page

New and Innovative Technologies

We've been around for more than 107 years, but we're not stuck in the past. We're always looking for new ways to deliver great service to you using innovations and new technology. 

Published on
Basic page

Galvanized Water Service Lines

There are two types of customer-side galvanized pipes. One requires replacement, and the other does not.

Published on
Basic page

Conservation Tips

Wise Water Use Gives You the Power to Reduce Your Bill Video: Wise Water Use Tips Inside Your Home

Published on