Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
image
slide6.png
The two new gates that will be installed on the storage bins at the Cake Receiving Facility.
image
slide7.png
At the Combined Heat & Power and Gas Handling area, the foundation slabs are ready to soon receive the new boilers. The foundation for the Gas Bubble is also prepared and that work will progress through the next month.
image
slide8.png
New pumps and pipework connections at the Pumping Station adjacent the Sidestream Treatment Facility.
image
slide9.png
Cables that will provide power to the UV equipment in the disinfection process.
image
slide10.png
Closer view of the demolition work on the old Dewatering Building, Building “A”.
image
slide11.png
Aerial photo of the Washington Gas Mini-Gate facility. Located at the entrance to the Piscataway WRRF, this facility is our link to the natural gas network.
image
rate_comparison.png
WSSC Water quarterly average bill
image
wsscwater_budgetapproval_fy24_square.png
Budget approval FY24
image
angel_pagan_dsc_22731000.png
Angel Pagan
image
tablet_leak.png
Toilet Leak Detection tablet
image
tesfaye_blue_bkgrd.png
Aklile tesfaye
image
picture1_ptr_ridge.png
Stabilized Construction Entrance - This will provide a stable entrance/exit, that will clean vehicle tires to help keep the road clean of mud and sediments.