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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Inside the Electrical Room of the Digester Control Building, this equipment drives the pump motors that feed the Digesters.
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This piece of equipment is the Digester Gas Accumulator being piped in.
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This is the Heat Exchanger (HEX) that cools the liquid sludge after it leaves the Cambi Thermal Hydrolysis Process (THP) on its way to the Anaerobic Digesters.
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Here the steelworkers are setting the slab reinforcement in preparation of the concrete pour for the UV Treatment Building slab.
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Pouring the slab at the UV Treatment Building.
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The concrete finishers doing their magic on the fresh slab pour.
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This is the Combined Heat & Power (CHP) area waiting the arrival of the Boilers, Generators and Gas Cleaning equipment. It will all be arriving by this Fall.
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Laboratory expansion rendering of interior new floor plan
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Laboratory Expansion Exterior Rendering
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Another view of laboratory expansion project interior
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Wayne Cook
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Public Notice - WSSC Water