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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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can it. cool it. toss it.
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Project Timeline
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Project map
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Kenard Wheeler
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Donna Forrest
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Aerial view taken this week, January 11, 2022
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This view of the back side of the Solids Building shows the structure that will support the Screening Equipment. Sludge from the Piscataway Plant will be processed through this equipment to assure that all the solid particles will be below a certain size suitable for the Thermal Hydrolysis Process (Cambi).
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In the center of this photo you can see the crane in place erecting the superstructure that will support the Cake Receiving Facility.
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In the center of the photo is the Digester Control Building. It will contain the electrical and mechanical equipment that will control the process flow through the two Anaerobic Digesters.
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This is the area of the project commonly referred to as the Combined Heat & Power Area.
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Setting the rebar here for what will be the Temperature Hot Water Facility next to the Boilers at the Combined Heat & Power area.
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Aerial view of the Sidestream Treatment Facility.