Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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WSSC_Water_Water_Storage_Tips.png
WSSC Water wants you to be prepared with these water storage tips! Make water part of your emergency kit. Store 1-2 gallons of water per person per day. Store enough water to last each person at least 3 days. And don't forget to store water for your pets!
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WSSC_Water_Water_Storage_Tips_Square_0.png
WSSC Water wants you to be prepared with these water storage tips! Make water part of your emergency kit. Store 1-2 gallons of water per person per day. Store enough water to last each person at least 3 days. And don't forget to store water for your pets!
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2025_salt_graphic_potomac_river_375.png
2025 Potomac River Salt Use
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2025_salt_graphic_potomac_river_1000.png
2025 Potomac River Salt Use
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2025_salt_graphic_patuxent_river_375.png
2025 Patuxent River Salt Use
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2025 Salt Graphic Patuxent River 1000.png
2025 Patuxent River Salt Use
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2025 Salt Graphic Potomac River 1000.png
2025 Potomac River Salt Use
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41st_avenue_water_main_replacement_map.jpg
41st Avenue Water Main Replacement Project in Hyattsville, Prince George's County, Maryland. Project Number BR7710A24. The thick lines (in light blue) indicate the locations of the water main replacement areas.
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Bond_Mill_Community_Update_Meeting_021126.png
Community Update Meeting Flyer that contains all the information included on WSSC Water's Event page for this event: https://www.wsscwater.com/events/project-outreach-event/2026/community-update-meeting-independent-evaluation-and-audit-wssc
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allentown_road_water_main_replacement_map_0.jpg
Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.
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allentown_road_water_main_replacement_map_2.jpg
Allentown Road Water Main Replacements, Prince George's County. The line segments on Allentown Rd. indicate Phase 1 (from Steed Rd. to unnamed road); Phase 2 (from unnamed toad to close to Stonesboro Rd.); Phase 3 (from Stonesboro Rd. to past Alderton Ave.); Phase 4 (from past Alderton Ave. to Marston Dr.); Phase 5 (from Marston Dr. to past Lucille Dr.); Phase 6 (from Lucille Dr. to Tucker Rd); and Phase 7 (the dark green shape near the intersection of Allentown Rd. and Steed Rd.)
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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.