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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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To the right of the Cambi equipment work is ongoing for the concrete slab that will support the Cake Silos. These silos will store the sludge material that is delivered from the other WRRFs. From the silos, the material will be fed into the Cambi process.
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This is a little bit closer view of the Storage Silo slab construction
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Cambi equipment delivered and set up
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The Anaerobic Digesters, the two tall, round, concrete tanks in the middle of this picture are being prepared for their final coating. To the left slabs are prepped for the Digester Control Building.
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This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
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Lower right is the Combined Heat & Power area where excavation and the slabs being poured to support the gas treatment equipment, the boilers and the generators.
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This is a close-up view of the slab construction for the electrical vault at the Gas Treatment Facility.
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Dinesh Bahadursingh
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JUlianne Montes deOca
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JUlianne Montes De Oca
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WSSC Water Promise Flier
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Promise Pay