Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Willy Water saying hello
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2023 Water Quality Report
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Donate to Our Water Fund
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2024 water quality report
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WSSC Water OpenGov Portal
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WSSC Water News Release
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WSSC Water Support Center
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Secondary Landing Page

Permit Services

Because permit and plan review can all be done online, this office will open with limited staff. To submit a permit or learn more about connecting to WSSC Water’s system, customers are strongly encou...

Published on
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Get-Current-2.0-Enhanced-Jan-Extension-Flyer-EN.png
Behind on your WSSC Water bill? Get Current. Pay half of full account balance and remaining balance equals zero. Plus! 100% late payment charges and turn-on fees waived. Apply today at https://www.wsscwater.com/getcurrent. Program extended through January 31, 2026.
image
Get-Current-2.0-Enhanced-Jan-Extension-Flyer-EN_250.png
Behind on your WSSC Water bill? Get Current. Pay half of full account balance and remaining balance equals zero. Plus! 100% late payment charges and turn-on fees waived. Apply today at https://www.wsscwater.com/getcurrent. Program extended through January 31, 2026.