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Get Current 2.0 Program
1743687740

Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Monitoring Water Safety and Quality

For more than 100 years, WSSC Water has never had a water quality violation. To keep that record going, we continuously monitor our water treatment plants and distribution system.

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Basic page

Special Wastewater Discharge Requirements

Special Wastewater Discharge Requirements apply to food service establishments and industrial users. These facilities discharge non-domestic wastewater that requires special treatment before it's allo...

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