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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Bond_Mill_Community_Update_Meeting_021126.png
Community Update Meeting Flyer that contains all the information included on WSSC Water's Event page for this event: https://www.wsscwater.com/events/project-outreach-event/2026/community-update-meeting-independent-evaluation-and-audit-wssc
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forest_heights_force_main_replacement_map.png
Forest Heights Force Main Replacement Project, Prince George's County. The thick lines on the map (light blue) show the main replacement location, which runs along Audrey Lane from Indian Head Highway to N. Huron Drive.
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west_cedar_lane_water_main_replacement_map.png
West Cedar Lane Water Main Replacement Project, Number BT/BR7058A21. The thick line (blue) shows the relocation areas along West Cedar Lane. The dotted blue line on Oakmont Ave. shows the location of same trench replacement.
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locust_avenue_water_main_replacement_map.png
Locust Avenue Water Main Replacement Project Map. The thick lines (light blue) show the water main replacement/relocation areas. The roads include Spruce Tree Ave., Charles St., Alta Vista Rd., Locust Ave., Camberley Ave., Acacia Ave., Linden Ave., Balfour Dr., and Holland Ave.
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maple_ridge_water_sewer_main_replacement_map.jpg
Maple Ridge Water and Sewer Main Replacement Project, Montgomery County, Maryland. The thick lines (light blue) show the areas of water and sewer main replacements. The roads included are Maple Ridge Rd., Park Ln., part of Lambeth Rd., Harwood Rd., Goddard Rd., Glennbrook Rd., Del Ray Ave., Exeter Rd., and Battery Ln.
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montgomery_knolls_water_main_replacement_map.png
Montgomery Knolls Water Main Replacement Project, Montgomery County, Maryland. Phase 1 includes Greer Ave., Gregorio St., Lowander Ln., Malibu Dr., and Whitaker Ter. Phase 2 includes Curran Rd., Glenville Rd., Long Branch Pkwy., Torrington Pl., and Wayne Ave. Phase 3 includes Arbor Hill Dr., Hedin Dr., and Oakview Dr.
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goucher_drive_water_main_replacement_map.png
Goucher Drive Water Main Replacement Project, Prince George's County. The thick lines (light blue) show the locations of the water main replacement areas. These are located on Goucher Drive, 58th Avenue, Nevada Street, Marietta Lane, Bucknell Terrace, Villanova Road, Charlton Avenue, Berwyn Road, Cunningham Drive, Natasha Drive, Paxton Court, and the end of Vernon Terrace.
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slide2.jpg - Cloned
Aerial photo taken August 2, 2021. The Cake Storage Facility with it’s signature blue canopy is at the lower left. The slab for the Solids Building is to the right of that with the chemical storage tanks and the new belt filter presses still under wrap. Above the Solids Building is our new Cambi Thermal Hydrolysis Process equipment (steel vertical tanks) which was delivered to the site last week. This equipment is key to this entire project and will allow us to produce the Class A biosolids.
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slide2.jpg
Aerial photo taken August 2, 2021. The Cake Storage Facility with it’s signature blue canopy is at the lower left. The slab for the Solids Building is to the right of that with the chemical storage tanks and the new belt filter presses still under wrap. Above the Solids Building is our new Cambi Thermal Hydrolysis Process equipment (steel vertical tanks) which was delivered to the site last week. This equipment is key to this entire project and will allow us to produce the Class A biosolids.