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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Aerial view of Piscataway Bioenergy Project
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unidirectional flushing sign on location at project
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quarterly water main replacement projects
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At the Cake Receiving Facility, once the Cake Silo is constructed it will be lifted in place on top of the Cake Hopper. Then a second similar structure will be built on the pad where the first silo is currently being assembled.
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The old Dewatering Building, Building “A”, which is next to the new Solids Building, is finally being demolished. Until recently the electrical gear inside this building was serving as a power source for construction activities.
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2. Installation of Silt Fence The entire construction site perimeter is wrapped in silt fence it will prevent soil and sediment from running off site into the road or adjacent properties during rain events.
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Installation of Silt Fence - The entire construction site perimeter is wrapped in silt fence it will prevent soil and sediment from running off site into the road or adjacent properties during rain events.