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System Maintenance Alert - April 3
1775242800

Apps intermittently unavailable, 7-8 p.m.

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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Sewer Rehabilitation, Replacement and Repair

Because much of our sewer pipeline system dates to the 1940s, a major rehabilitation program is under way. The work is important, but be aware that it could mean some temporary inconvenience for you.

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Basic page

New and Innovative Technologies

We've been around for more than 107 years, but we're not stuck in the past. We're always looking for new ways to deliver great service to you using innovations and new technology. 

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Event |

Contact Center and Cashier Window - Closing at 4:15pm

The Cashier Window on the Lobby level will be open from 7:30 a.m. to 4:15 p.m. on Christmas Eve.  Both the night deposit and online payment facilities would be available for customer payments aft...

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