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System Maintenance Alert - April 3
1775242800

Apps intermittently unavailable, 7-8 p.m.

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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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20160524-04-Site-60''-FRP-Placing-Mandrel-in-Pipe.jpg
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Directions to WSSC Water

Coming to the headquarters building? Follow these directions to get you here, no matter which way you are coming from in either county.

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Triadelphia Sediment Removal Project

This project is needed to remove sediment surrounding the intake structure at Brighton Dam, as well as removing sediment that has accumulated upstream of the dam since its original construction in the...

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20130805-West-Tunnel,-Pipe-Installation-in-Tunnel.jpg
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Wastewater Management

WSSC Water is committed to providing you with safe, clean drinking water. But we also promise to treat the water you've used and return clean water to the environment.

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Event |

Martin Luther King, Jr.'s Birthday - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

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Event |

Columbus Day/Indigenous People's Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

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