Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Altitude Valve Vault and Safety Bollards The altitude valve vault is completed, and the yellow safety bollards are installed. These bollards protect the vault and help equipment operators see it while working.
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Tank Roof and Antenna The roof of the tank has an active WSSC SCADA antenna.
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Interior Finish The inside of the tank is coated with a finish that protects it and keeps it smooth. Caulking seals any gaps to stop moisture from getting in, which helps protect the finish and make it last longer.
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Concrete Pipe Support The crew is building a concrete base to support the overflow pipe. This base keeps the pipe stable, in place, and able to handle different pressures.
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Access to Tank Pipes The top slab of the riser vault has a door for accessing the tank's inlet pipes.
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Generator Pad A concrete pad for the emergency generator has been built. If there’s a power outage, this generator will automatically turn on to keep the tank working properly.
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supplier advocacy, extensive outreach, compliance, supplier development
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Maryland Department of Transportation
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Prince George's County Maryland
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Department of Small & Local Business Development
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Capital Region Minority Supplier Development Council
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Women's Business Enterprise Council