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Customer Alert
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Customer Service Call Center & in-person service desk closing at noon on June 18

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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Event |

Patuxent Raw Water Pipeline Community Project Update Meeting

This is a hybrid meeting. Interested parties may access the meeting via Teams (information below) or in person at 14501 Sweitzer Lane Laurel, MD 20707 (Auditorium) Watch Meeting Dial In: 240-800...

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Basic page

Water and Sewer Infrastructure Relocation

Homeowners and government, state, and utility projects with construction in the vicinity of WSSC Water's existing easements/infrastructure or that impact our water or sewer mains will n...

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Basic page

Wastewater Management

WSSC Water is committed to providing you with safe, clean drinking water. But we also promise to treat the water you've used and return clean water to the environment.

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