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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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The Value of Water Infrastructure thumb.png
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BWA_WaterStations_Feb12_ThreeStations_SP.png
BWA_WaterStations_Feb12_ThreeStations_SP
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how_much_water_do_i_use_web.svg
How much Water Do I Use?
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how much water do i use
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how much water do i use
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QR code for Patuxent Project Comment Form
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Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.
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Allentown Road Water Main Replacements, Prince George's County. The line segments on Allentown Rd. indicate Phase 1 (from Steed Rd. to unnamed road); Phase 2 (from unnamed toad to close to Stonesboro Rd.); Phase 3 (from Stonesboro Rd. to past Alderton Ave.); Phase 4 (from past Alderton Ave. to Marston Dr.); Phase 5 (from Marston Dr. to past Lucille Dr.); Phase 6 (from Lucille Dr. to Tucker Rd); and Phase 7 (the dark green shape near the intersection of Allentown Rd. and Steed Rd.)
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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.
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clopper_road_water_main_replacement_map.jpg
Water Main Replacement, Clopper Road, Phase 1B. Montgomery County, Maryland. Contract Number BT7569A23. The thick lines (purple) along Clopper Road show the water main replacement areas, which stretch from Waring Station Road and past Allspice Drive in one part, and from the Great Seneca Highway intersection to past Liberty Mill Road in the second section.
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Edward Drive Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6473A18. The thick lines (dark blue) on the map show the water main replacement areas. These are located on Cushwa Drive, Edward Drive, Penny Avenue, Brooke Jane Drive, Shirl Court, Marlene Avenue, Kaine Drive, and Ellerson Street.