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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Developing Priority Areas for Sources of Drinking Water Presentation (PDF, 722 KB).pdf
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Policies For Salt Management WSSC Water Salt Summit Presentation (PDF, 944 KB).pdf
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Freshwater Salinization Syndrome Diagnosing Water Quality Impacts Presentation (PDF, 2.30 MB).pdf
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MDE Road Salt Activities Water and Science Administration Presentation (PDF, 475 KB).pdf
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Water Main Replacement Upcoming Contract Outreach Event Presentation - April 22 2025 Final.pdf
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WSSC Water FY 2026 Stress Testing Long-Range Plan 09.23.25.pdf
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WSSC Water FY20 GAAP Financial Report Final 10-26-20 540.png
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annual report 2020 cover
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BL5273F11 Presentation _ Water Community Meeting PPT Template_January 2023 - Copy_Final.pdf
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Staff Response to Ad Hoc Committee on Large Diameter Water Mains' Recommendations_931191.pdf
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4700 block of 41stSt. Right - of - way, Hyattsville, MD- Scanned document_700268.pdf
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Water Community Meeting PowerPoint Template_BR6501A18 Shadetree Ln WMR_01182024_R.pdf

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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