Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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41st_avenue_water_main_replacement_map.jpg
41st Avenue Water Main Replacement Project in Hyattsville, Prince George's County, Maryland. Project Number BR7710A24. The thick lines (in light blue) indicate the locations of the water main replacement areas.
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forest_heights_force_main_replacement_map.png
Forest Heights Force Main Replacement Project, Prince George's County. The thick lines on the map (light blue) show the main replacement location, which runs along Audrey Lane from Indian Head Highway to N. Huron Drive.
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darlene_drive_water_main_replacement_map.png
Darlene Drive Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6558A18. The lines (medium blue) shows the water main replacement areas on Upton, Parkview, Darlene, Dee, Wigan, and Terence.
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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.