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Extended and Enhanced Program Runs from July 1 to October 31

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Basic page

Triadelphia Sediment Removal Project

This project is needed to remove sediment surrounding the intake structure at Brighton Dam, as well as removing sediment that has accumulated upstream of the dam since its original construction in the...

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PGCPS Project Lead the Way Networking Event

Its annual PLTW Networking Event for HS seniors in the PLTW engineering program to meet industry and higher education professionals from across disciplines to learn about the importance of networking....

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Internships

Our Internship Program helps fill our talent pipeline while providing high school, college, and university students with the opportunity to gain valuable, practical experience. We invite students to e...

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Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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