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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Here in the Combined Heat & Power (CHP) area of the project site, this photo shows crushed stone being placed between the boiler pads and the generator pads.
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In the center of the photo is the Solids Building. On the right side of the building you can see some of the piers that have been constructed that will support the belt filter presses which are key to the dewatering process. On the right side of the photo is the Final Cake Storage Building. The slab is complete and some of the walls are in place.
image
slide3.png
In the center of the photo is the Solids Building. On the right side of the building you can see some of the piers that have been constructed that will support the belt filter presses which are key to the dewatering process. On the right side of the photo is the Final Cake Storage Building. The slab is complete and some of the walls are in place.
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Audit Committee

WSSC Water’s Audit Committee was established in 2014 to monitor WSSC Water’s Audit processes, financial reporting processes, system of internal controls, and compliance with laws and regulations.

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