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Get Current 2.0 Program
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Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
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Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Flexible Payment Plans

WSSC Water has now partnered with Promise to provide affordable, flexible, and interest-free payment plans.Quick and easy to sign up online or call 301-900-5551

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Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

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Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at those big numbers.

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Watershed Maps and Directions

Our watershed properties extend to eight areas for recreational activities. Find information about each area and directions on how to get there.

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Bioenergy

The Piscataway Bioenergy facility will turn Poop to Power by transforming how WSSC Water handles biosolids. Construction on the $271M facility began in spring 2019 and was completed in spring 2025 on ...

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Your Water Usage

What's your ADC? That is, your Average Daily Consumption of water? Bet you'd be surprised to learn just how quickly your everyday water usage - taking a shower, brushing your teeth, washing your hands...

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