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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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11.13.14_Internal Audit Office Annual Report_For FY14.pdf
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03.29.17_SIGNED - SDC - Pines of Laurel - DA3258A02.pdf
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Washington Suburban Sanitary District, MD Consolidated PIB, of 2015 POS&NOS (1).pdf
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Summary of IA Activities Only - 03.06.17 - 04.07.17.pdf
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SLMBE COMMISSION PACKAGE - Extension of Interim MBE Program - 09-01_193475.pdf
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Final - Summary of IA Activities 04.04.16 - 05.06.16.pdf
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FINAL - IA Summary of Activities - 11.07.16 - 12.02.16.pdf
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Resolution 2017-2135 Appointment of OPEB Trust Members 8.17.16.pdf
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The Economics of Best Practice Implementation Presentation (PDF, 1.41 MB).pdf
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Salt Watch Izaak Walton League of America Presentation (PDF, 13.7 MB).pdf
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In the Solids Building this photo shows the Sludge Holding Tank, the Polymer Tanks and the associated process piping.
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These injection pumps lubricate the pipes that transfer the sludge from the Cake Receiving Facility to the Cambi Process.

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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