Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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This is the western side of the site. At the bottom of the photo is the slab for the Gas Storage Facility with the concrete walls going up on the perimeter. To the left of it is the Blower Building.
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This overhead photo, on the bottom right, gives us a good look into the Cake Receiving pit. The walls on this building will be going up this next month.
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This overhead photo, on the bottom right, gives us a good look into the Cake Receiving pit. The walls on this building will be going up this next month.
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This is the western side of the site. At the bottom of the photo is the slab for the Gas Storage Facility with the concrete walls going up on the perimeter. To the left of it is the Blower Building.
Aggregate Listing Page

Public Notices

Important Public Notices from WSSC Water. 

Published on
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The extensive pipe network inside the Medium Temperature Hot Water Building is currently being tested.
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Mike Harmer, Chief Engineer, discussing WSSC Water’s Capital Improvement Program for 2024-2029