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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Sewer Pipeline Infrastructure Improvement and Rehabilitation

WSSC Water is implementing various rehabilitation programs that will extend the useful life of the aging sewer system in Montgomery County and Prince George’s County which is approximately 50 to 100 y...

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Horizon Way Water Main Replacement. Phase 1 includes Berry Ln., Fowlers Ct., Starshine Dr., Berry Pl., Anny Dr., Bethany Dr., Altamont Pl., & Altamont Ave. Phase 2 is Daniel Dr. Phase 3 includes Brewton St., Brewton Ct., & Winter Green Ct. Phase 4 is Glendora Dr. and Glendora Ct.
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Montgomery Knolls Water Main Replacement Project, Montgomery County, Maryland. Phase 1 includes Greer Ave., Gregorio St., Lowander Ln., Malibu Dr., and Whitaker Ter. Phase 2 includes Curran Rd., Glenville Rd., Long Branch Pkwy., Torrington Pl., and Wayne Ave. Phase 3 includes Arbor Hill Dr., Hedin Dr., and Oakview Dr.