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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Event |

Commission Meeting, October 21

Wednesday, October 21, 2020 :: Live & Archived Webcasting Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to...

Published on
Event |

Commission Meeting, December 16

Wednesday, December 16, 2020 Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / C...

Published on
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This is the Chemical Building for the Sidestream Treatment Process. The mechanical work is being done inside. Through the door openings on the right side you can see the chemical storage tank in place.
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View inside the Solids Building which houses the Belt Filter Presses used for dewatering the biosolids. The white duct work running along the top of the wall is for the Odor Control system.
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slide9.png
This is the Chemical Building for the Sidestream Treatment Process. The mechanical work is being done inside. Through the door openings on the right side you can see the chemical storage tank in place.
image
slide9.png - Cloned
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
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slide 2.png - Cloned
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
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slide 2.png
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide9.png
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
image
Slide6.PNG.png
Overhead view of the Cake Receiving Facility showing the structural steel framework of the building. The two concrete pads below the facility are for the Cake Storage Silos which have not been delivered yet to the site.
Event |

Commission Meeting, October 15

Public may view the meeting virtually via the virtual meeting link below.Public Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in numbe...

Published on
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Slide4.PNG.png
This is the back side of the Solids Building where the Screenings Facility is located. On the Screenings Facility the roof construction has been completed, the top railing and stairs are in place. The screening equipment inside will soon be installed in place.