Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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This is the Cake Storage Building where the final Class “A” biosolids will be stored before being shipped out.
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The Sidestream Treatment Facilities are featured here. The large concrete slab is for the main Sidestream Treatment Building.
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Brighton Dam Azalea Garden

 Brighton Dam’s Azalea Garden is home to more than 22,000 azalea bushes over 5 acres in a hardwood forest.

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Inside the Digester Control Building you can see the green mixing pumps and motors. The large process piping is all painted, bolted and supported in place. At the top of the building near the ceiling is the yellow bridge crane that is now completed.
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This photo is inside the Medium Temperature Hot Water Building showing the pumps, process piping and mechanical work.
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This is inside the new UV/Odor Control Building. The precast wall panels went up this last month.
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This is the conveyor between the Solids Building and the Final Cake Storage Facility. Work on the conveyor equipment is nearing completion.
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Commission Meeting, May 18

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID:  522...

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Commission Meeting, September 21

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 419 946 071# Please not...

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Event |

Commission Meeting, October 19

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 494 566 6...

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