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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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slide2.png - Cloned
At the bottom of the photo on the backside of the Solids Building, those long yellow metal pieces are major parts of the bridge crane rails which will be constructed inside the building. The bridge crane is mounted high along the walls inside the building and is used to move heavy pieces of equipment and other material.
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slide2.png
At the bottom of the photo on the backside of the Solids Building, those long yellow metal pieces are major parts of the bridge crane rails which will be constructed inside the building. The bridge crane is mounted high along the walls inside the building and is used to move heavy pieces of equipment and other material.
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The prefabricated walls have been put in place on the Digester Control Building.
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Workers are preparing for the slab pour at the Solids Building (one of two slides)
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Workers are preparing for the slab pour at the Solids Building (two of two slides)
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The overhead rollup doors were installed on the Digester Control Building this month.
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The conveyor transports the final Class A Biosolids from the Solids Building on the left.
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Odor Control Equipment and Piping fully assembled next to the Solids Building
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Paving under the truck load out chutes next to the Solids Building.
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Workers are preparing for the slab pour at the Solids Building (one of two slides)
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Workers are preparing for the slab pour at the Solids Building (two of two slides)