Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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locust_avenue_water_main_replacement_map.png
Locust Avenue Water Main Replacement Project Map. The thick lines (light blue) show the water main replacement/relocation areas. The roads include Spruce Tree Ave., Charles St., Alta Vista Rd., Locust Ave., Camberley Ave., Acacia Ave., Linden Ave., Balfour Dr., and Holland Ave.
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white_oak_water_main_replacement_map.jpg
White Oak Water Main Replacement Project. WSSC Water Contract Number BT6618A18. The thick lines (dark blue) show the project locations, which include Gracefield Rd., from Calverton Blvd. to Cherry Hill Rd., plus Cherry Hill Rd. from Gracefield down to Coffman Rd.
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newburg_drive_water_main_replaceement_map.jpg
Newburg Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These areas include Heidelburg Rd., Kepner Ct., Nashville Ct., Nashville Rd. from Nashville Ct. to Newburg Dr., Newburg Dr. up to Lamont Dr., and Wilhelm Dr. to Graylynn Dr.
Event |

Contact Center and Cashier Window - Closing at 4:15pm

The Cashier Window on the Lobby level will be open from 7:30 a.m. to 4:15 p.m. on Christmas Eve.  Both the night deposit and online payment facilities would be available for customer payments aft...

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