Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Allentown Road Water Main Replacements, Prince George's County. The line segments on Allentown Rd. indicate Phase 1 (from Steed Rd. to unnamed road); Phase 2 (from unnamed toad to close to Stonesboro Rd.); Phase 3 (from Stonesboro Rd. to past Alderton Ave.); Phase 4 (from past Alderton Ave. to Marston Dr.); Phase 5 (from Marston Dr. to past Lucille Dr.); Phase 6 (from Lucille Dr. to Tucker Rd); and Phase 7 (the dark green shape near the intersection of Allentown Rd. and Steed Rd.)
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(From left to right) Deputy General Manager Joseph Beach, Chief Administrative Officer Cristi Bickham, General Manager Kishia Powell, Commission Vice Chair Regina Speed-Bost, Commission Chair Fausto Bayonet
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sewer_backup_toilet.jpg
Sewage on the floor of a bathroom where the toilet overflowed from a backup.
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Our History

Since 1918, WSSC Water has carried out its mission to provide safe, reliable drinking water to the community.

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Fraud, Waste and Abuse

Help us promote integrity at the WSSC Water by reporting suspected incidents of Fraud, Waste and Abuse.

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