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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Lower right is the Combined Heat & Power area where excavation and the slabs being poured to support the gas treatment equipment, the boilers and the generators.
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This pipe bridge crosses the road between the Digester area and the Boilers. It will support the overhead pipes carrying gas and steam to the Combined Heat & Power area.
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This connection to the Washington Gas facility that they’re building at Piscataway will make us eligible for the Renewable Energy Credits that will have a big financial impact for us.
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Work continues on the Generators in the Combined Heat & Power area of the Project. The Contractor will soon be testing the engines. Work on the pipe connections among the Gas Cleaning equipment also continues.
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. You can see these pipe racks going up around the Digesters, the Boiler area and the Generator area. These racks will support overhead pipes carrying gas and steam to the different process areas.
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Completing a test pit with a vacuum truck to determine the location of the existing gas main to locate and confirm its depth. A vac truck uses suction to remove soil and eliminates the risk of damaging existing utilities.
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Completing a test pit with a vacuum truck to determine the location of the existing gas main to locate and confirm its depth. A vac truck uses suction to remove soil and eliminates the risk of damaging existing utilities.