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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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slide 9.png - Cloned
The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.
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slide 9.png
The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.
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Slide13.PNG
This is the Combined Heat & Power (CHP) area waiting the arrival of the Boilers, Generators and Gas Cleaning equipment. It will all be arriving by this Fall.
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Close up aerial view of the Gas Upgrading, Generators and Boilers. All that is missing is the third boiler, which is expected next month.
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Slide6.PNG
Construction of the Digested Gas piping that runs from the Digester Control Building over to the Combined Heat & Power area of the project site.
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slide 8.png - Cloned
This is the western side of the site. At the bottom of the photo is the slab for the Gas Storage Facility with the concrete walls going up on the perimeter. To the left of it is the Blower Building.
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slide 8.png
This is the western side of the site. At the bottom of the photo is the slab for the Gas Storage Facility with the concrete walls going up on the perimeter. To the left of it is the Blower Building.
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slide 10.png - Cloned
Lower right is the Combined Heat & Power area where excavation and the slabs being poured to support the gas treatment equipment, the boilers and the generators.