Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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goucher_drive_water_main_replacement_map.png
Goucher Drive Water Main Replacement Project, Prince George's County. The thick lines (light blue) show the locations of the water main replacement areas. These are located on Goucher Drive, 58th Avenue, Nevada Street, Marietta Lane, Bucknell Terrace, Villanova Road, Charlton Avenue, Berwyn Road, Cunningham Drive, Natasha Drive, Paxton Court, and the end of Vernon Terrace.
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trailway_drive_water_main_replacement_map.jpg
Trailway Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These include Trailway Dr., Rocking Spring Dr. (on the dead-end side of Bauer), Clavel St., Clavelt Terr., Waterview Dr., Candytuft Ln., Lupine Ct., Morning Glory Ct., Bluebonnet Ct., Flower Valley Ct. and Bitterroot Wy.
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The "How Much Water Do I Use?" section of your WSSC Water bill shows the average gallons you use per day, based on your bill period and latest meter reading. For this bill, the customer's meter reading indicated they used 13,000 gallons in a 90-day period. Dividing the 13,000 gallons by the 90 days gives the amount of 144 gallons used per day. According to this bill, a typical customer uses 48 gallons per day.
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Permit Services

Because permit and plan review can all be done online, this office will open with limited staff. To submit a permit or learn more about connecting to WSSC Water’s system, customers are strongly encou...

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