Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Commission Meeting, February 16

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID:   30...

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Event |

Commission Meeting, March 16

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 652 141 8...

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Event |

Commission Meeting, April 20

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 831 521 9...

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Event |

Commission Meeting, November 16

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 951 667 1...

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Event |

Commission Meeting, June 17

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

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Event |

Audit Committee Quarterly Meeting - August 2026

The public may attend the meeting in the Commission Office Conference Room and via a hybrid option. Call-in information will be listed below.Public Viewing Details Listen: Meeting will be availab...

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Event |

Commission Meeting, April 15

Public may attend meeting in person or virtually via the following call-in information should they wish to provide public comment. Public Viewing / Participation Details Watch: Virtual ...

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Event |

Audit Committee Quarterly Meeting - May 2026

The public may attend the meeting in the Commission Office Conference Room and via a hybrid option. The following is call-in information: Public Viewing Details Listen: Meeting will be avail...

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Event |

Commission Meeting, May 20

Public may attend meeting in person or virtually via the following call-in information should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meetin...

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Event |

Audit Committee Quarterly Meeting - February 2026

The public may attend the meeting via Microsoft Teams. The following is call-in information: Public Viewing Details Listen: Meeting will be available through Microsoft Teams Call-in num...

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Dam Rehabilitation

We keep a close watch on the dams that hold water in reservoirs, because those reservoirs are a vital source of the water needed every day by residents, businesses and industry.

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