Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Flexible Payment Plans

WSSC Water has now partnered with Promise to provide affordable, flexible and interest-free payment plans. Quick and easy to sign up online or call 301-900-5551.

Published on
Basic page

Smart Cities Expo and World Congress

The WSSC Water Smart One Water team will be hosting an exhibit at the 2024 Smart City Expo and World Congress (SCEWE) from November 5-7 in Barcelona Spain. Learn more about Smart One Water and meet th...

Published on
Basic page

Partnering to Protect Clean Water

Our FOG program is key to preventing sanitary sewer overflows, sewage backups and sewage spills.

Published on
Basic page

Greenhouse Gas Action Plan

WSSC Water cares about its carbon footprint and and has a plan to lower carbon emissions to net zero by 2050.

Published on