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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide 2.png - Cloned
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide 2.png
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
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slide 8.png - Cloned
This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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slide7.png
At the Combined Heat & Power and Gas Handling area, the foundation slabs are ready to soon receive the new boilers. The foundation for the Gas Bubble is also prepared and that work will progress through the next month.
image
slide 8.png
This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.