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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide 3.png - Cloned
The Cake Receiving pit is in the middle of this photo with the concrete walls and two dark areas above it are stone blankets being prepared for concrete slabs. There are a couple dozen piles poking up out of the ground on the slabs. These piles will support 2 large silos that will store the sludge cake as it waits for processing. To the right of the silos is another stone area being prepared for the Cambi Thermal Hydrolysis Processing equipment.
image
slide 3.png
The Cake Receiving pit is in the middle of this photo with the concrete walls and two dark areas above it are stone blankets being prepared for concrete slabs. There are a couple dozen piles poking up out of the ground on the slabs. These piles will support 2 large silos that will store the sludge cake as it waits for processing. To the right of the silos is another stone area being prepared for the Cambi Thermal Hydrolysis Processing equipment.
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Water and Sewer Infrastructure Relocation

Homeowners and government, state, and utility projects with construction in the vicinity of WSSC Water's existing easements/infrastructure or that impact our water or sewer mains will n...

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Work continues on the Generators in the Combined Heat & Power area of the Project. The Contractor will soon be testing the engines. Work on the pipe connections among the Gas Cleaning equipment also continues.