Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

In Your Neighborhood Open House - Prince George's County

It is not required to register for either event, but encouraged if you require accommodations or have specific questions. (No es obligatorio registrarse para los eventos, pero se recomienda si necesit...

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Secondary Landing Page

Major Projects

For more than 107 years, WSSC Water has delivered safe, clean water to Montgomery and Prince George’s county residents. To continue doing so requires the ongoing maintenance of thousands of miles of w...

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Landing Page

WSSC Water: Who We Are

As an anchor institution, WSSC Water is central to the wellbeing of our communities. For more than 100 years, we have proudly provided safe, seamless and satisfying water services, making the essentia...

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Event |

Public Hearing on FY26 Preliminary Proposed Operating Budget

Prince George’s County Tuesday, February 4, 2025, at 7 p.m.  These are planned as in-person meetings with an option to view via livestream. Can’t attend? Streaming is available via: Pri...

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Event |

Public Hearing on FY 27 Preliminary Proposed Operating Budget

Prince George’s County Wednesday, January 28, 2026, at 7 p.m.  These are planned as in-person meetings with an option to view via livestream. Can’t attend? Livestream available via Prin...

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