Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide 6.png - Cloned
In the center of this picture, the excavated area where the pipeline construction is underway will be where the Heat Exchanger goes. The Heat Exchanger is used in the Thermal Hydrolysis Process.
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In the center of this photo all 3 generators are now in place. The first 2 have the cooling and ventilation equipment on top of the structures. The third one will soon have it as well.
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slide 6.png
In the center of this picture, the excavated area where the pipeline construction is underway will be where the Heat Exchanger goes. The Heat Exchanger is used in the Thermal Hydrolysis Process.
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Adopt A Fire Hydrant

When emergencies occur, time is of the utmost importance.

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