Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Our History

Since 1918, WSSC Water has carried out its mission to provide safe, reliable drinking water to the community.

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Special Commission Meeting on Rate Structure

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Meeting Time: 2:00 pm to 4:00 pmPublic Viewing / Participation Details&nbs...

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Special Commission Meeting on Rate Structure

*UPDATE* Meeting has been changed from in-person to virtualPublic may attend meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participati...

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Flexible Payment Plans

WSSC Water has now partnered with Promise to provide affordable, flexible and interest-free payment plans. Quick and easy to sign up online or call 301-900-5551.

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About the Police Department

The primary mission of the WSSC Police Department is the protection of the area’s water supply and infrastructure against sabotage or acts of terrorism.

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