Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Water Security and WSSC Water Police FAQs

WSSC Water relies on your help to prevent suspicious or illegal activity. Review these Frequently Asked Questions so you'll know how to report possible crimes to WSSC Water Police.

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Board of Ethics Special Meeting

The Board of Ethics will immediately hold a vote to enter into Closed Session.Public Attendees Dial in: 1-240-800-7929; Conference ID: 886 145 909#

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Board of Ethics Meeting - July 21

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - September 14

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - October 12

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - December 14

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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WSSC Water Dams and Reservoirs

To be sure there's always enough water to serve our (almost) two million customers, we own dams that create reservoirs storing billions of gallons of water.

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Drinking Water Sampling

This page is for customers who have been contacted by WSSC Water to participate in drinking water sampling.Participation is by invitation only. Customers are selected based on a list approved by the M...

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Drinking Water Source Protection

It's vital for WSSC Water to protect the rivers that are our main sources of drinking water. We actively work to do so, but we also need your help.

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