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System Maintenance Alert - April 3
1775242800

Apps intermittently unavailable, 7-8 p.m.

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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Because WSSC Water’s sewer main (left) is next to PEPCO lines, special shoring was engineered and installed to ensure worker safety while replacing damaged sections of pipe.
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Manhole and Drainage System This picture shows the manhole and pipes used to move water away from the site. The overflow drain is designed to empty the tank if it fills up too much.
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The altitude, check, and plug valves have been installed inside the Altitude Valve Vault. The check valve and altitude valve work together to fill the tank and release water when there is demand.
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Currently, we're excavating the existing water line to the tank to replace it with a new main line. The existing line, installed when the tank was built, has reached the end of its service life.
Event |

Triadelphia Reservoir Sediment Removal Project

WSSC Water will provide details about the upcoming sediment removal project and what neighbors can expect. Contact John Kasprzak if you have questions or to request special accommodations  - 301...

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child watering azaleas with watering can
Event |

Sewer Rehabilitation Program Subcontracting Outreach Event

WSSC Water has approximately $200 million in sewer rehabilitation, replacement, and relocation work across Prince George's and Montgomery counties. Join us to meet the Pre-qualified Prime contrac...

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