alert
Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

Find out more...
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,900 miles of drinking water pipeline and over 5,600 mile...

Published on
image
What Is a Water Service Line.png
What Is a Water Service Line
Basic page

WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

Published on
Basic page

Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

Published on
Basic page

Water Security

WSSC Water has always taken steps to ensure the security and safety our water supply and facilities. Since the terrorist attacks of Sept. 11, 2001, WSSC Water has been even more vigilant in watching o...

Published on