Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Commission Meeting, June 18

This meeting is being held on Tuesday, June 18 in lieu of June 19 (Juneteenth holiday). Public may attend meeting in person or virtually via the call-in information below should they wish to provide ...

Published on
Event |

WSSC Water Special Commission Meeting on Rate Structure

Public may attend the meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting will b...

Published on
Event |

Special Commission Meeting on Rate Structure

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Meeting Time: 2:00 pm to 4:00 pmPublic Viewing / Participation Details&nbs...

Published on
Event |

Special Commission Meeting on Rate Structure

*UPDATE* Meeting has been changed from in-person to virtualPublic may attend meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participati...

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Event |

Commission Meeting, June 21

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

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Event |

Commission Meeting, April 16

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

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