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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
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301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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image
slide9.png - Cloned
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
image
slide 2.png - Cloned
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide 2.png
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide9.png
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
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Investor Relations

WSSC Water presents this information on our bonds and other debt obligations to provide transparency to our investors and our customers.

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Slide6.PNG.png
Overhead view of the Cake Receiving Facility showing the structural steel framework of the building. The two concrete pads below the facility are for the Cake Storage Silos which have not been delivered yet to the site.