Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Environmental Coordinator talking to a customer about canning the grease
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prestrssed concrete cylinder pipe cutaway view to show steel and wires within the concrete
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WSSC water fest 2019 up close view with creating a system of water pipes with straws
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WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

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cutaway view of prestressed concrete cylinder pipe (PCCP) showing the concrete, steel and reinforcing steel wires
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WSSC Water Financial Assistance Programs

Through our enhanced financial assistance programs, we are committed to helping customers pay their water bills. We offer financial assistance programs and encourage customers to subscribe to our fina...

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Sanitary force main map showing existing sewer system, wastewater pipe pressure route, reddy branch wastewater pumping stations
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This is the Sidestream Treatment Tank.
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This is the Sidestream Treatment Tank.
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Beaverdam Basin Sewer Rehabilitation Project, Project Number CI6311B17. Prince George's County. The thick lines (orange) on the map show the locations of the sewer pipes in construction. Several are located between Kenilworth Avenue, Cheverly Avenue, and John Hanson Highway. One appears to the south of Sheriff Road.