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Reported Water Main Breaks and Leaks
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
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Weekdays: 8:00 am - 5:00 pm
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301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Commissioners' Engineering Scholarship Program

WSSC Water offers annual scholarships to college students majoring in engineering fields that are vital to the work of WSSC Water.Learn about internships

Published on
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41st_avenue_water_main_replacement_map.jpg
41st Avenue Water Main Replacement Project in Hyattsville, Prince George's County, Maryland. Project Number BR7710A24. The thick lines (in light blue) indicate the locations of the water main replacement areas.
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Carla Mug cheer 2.PNG
L to R – Grunley Construction Company VP of Operations Bill Six, WSSC Water Commission Chairman Fausto Bayonet, Maryland Department of the Environment (MDE) Deputy Secretary Suzanne Dorsey, WSSC Water General Manager and CEO Carla Reid
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parkwood_drive_water_main_replacement_map.png
Parkwood Drive Water Main Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show areas of water main replacements/relocations. This area includes Parkwood Dr., Edgefield, Delmont, Amherst, Roxbury, and Wildwood.