Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
image
Hero Placeholder.jpg
W Logo with waterdrops and WSSC Water Delivering the essential tag line on top of grey backgroun
Basic page

Adopt A Fire Hydrant

When emergencies occur, time is of the utmost importance.

Published on
image
flyer_banner_image.jpg
Group of three WSSC Water employees, wearing appropriate safety gear including hardhats and reflective vests, study a document one of them holds. A WSSC Water truck and orange traffic cones are in the background.
Basic page

Construction/In Your Neighborhood Map

We built a multi-layered, highly detailed map that gives you real-time information about all the construction and repair projects in your neighborhood.

Published on
Basic page

Triadelphia Sediment Removal Project

This project is needed to remove sediment surrounding the intake structure at Brighton Dam, as well as removing sediment that has accumulated upstream of the dam since its original construction in the...

Published on
Basic page

Customer Service FAQs

You have questions, we have answers. Find answers to customer questions we're asked most frequently on this page.  

Published on
Basic page

Construction (Phase 3)

For Phase 3 - the construction portion of a development project - here you'll find construction and release-for-service forms from the Development Services Division.

Published on