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System Maintenance Alert
1760734800

PensionGold - Friday, Oct. 17, from 9pm to Sat., Oct. 18, at 6am

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System Maintenance Alert
1760734800

Multiple Applications intermittently available
Sat., Oct 18, 1am to Sun., Oct 19, 2pm

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Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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Site Utility Forms

Forms and helpful information for Site Utility projects are listed on this page.

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Smart Cities Expo and World Congress

The WSSC Water Smart One Water team will be hosting an exhibit at the 2024 Smart City Expo and World Congress (SCEWE) from November 5-7 in Barcelona Spain. Learn more about Smart One Water and meet th...

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Basic page

Miss Utility - Call 811 before you dig

Even a little project can cause big headaches if you start digging before calling Miss Utility. Learn why it's so important to dial 8-1-1 before you plant a tree, build a deck or do any digging.

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Utilities of the Future

Paradigm Shift to Water Resource Recovery Facilities:Impacts to and Opportunities at WSSC Water

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Utility Services Directions

The directions below list the depots in each county for picking up hydrant meters.

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