Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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The two redundant Cambi vessels were delivered and installed this month. This will facilitate our annual cleaning and inspection of the equipment by allowing us to still operate while that annual work goes on.
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View inside the Solids Building which houses the Belt Filter Presses used for dewatering the biosolids. The white duct work running along the top of the wall is for the Odor Control system.
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Tank interior roof repairs, roof rafter have been replaced, pits repaired by being welded and covered with covering plating. The welders work off the scaffolding that is shown in the picture.
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This is the Chemical Building for the Sidestream Treatment Process. The mechanical work is being done inside. Through the door openings on the right side you can see the chemical storage tank in place.